Leaders of Change

Enhance Your Business with Intelligent Automation

In the digital age, where connectivity is not just an advantage but a necessity, businesses are rapidly embracing agile and DevOps methodologies to deliver seamless omnichannel experiences. The key to success lies in the flawless execution of every code release, ensuring compatibility across billions of connected devices. This is where Intelligent Automation (IA) becomes indispensable.

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Enhance Your Business with Intelligent Automation

AI-driven intelligent automation accelerates business transformation by streamlining processes and enhancing efficiency. This innovative approach allows organizations to adapt quickly, improve decision-making, and stay competitive in a rapidly changing market.

    What Is Intelligent Automation?

    Intelligent automation (IA) is an advanced form of automation that combines artificial intelligence (AI) technologies with robotic process automation (RPA). It aims to enhance and streamline business processes by enabling systems to perform tasks that typically require human intelligence.

    Why Is Automation Relevant?

    Improved operational efficiency

    Streamline processes and boost productivity with improved operational efficiency through automation.

    Time saving

    Save valuable time by automating repetitive tasks, freeing up resources for strategic initiatives.

    Improved quality and consistency

    Ensure top-notch quality and maintain consistency across operations with automated workflows.

    Increased employee satisfaction

    Elevate employee morale by reducing manual workload and fostering focus on meaningful tasks.

    Increased customer satisfaction

    Enhance customer experience and loyalty with faster response times and error-free processes enabled by automation.

    Use Cases By Function

    HR Services

    • Payroll
    • Data Entry
    • Onboarding
    • Time & Attendance Management
    • Benefits Administration
    • Recruiting Processes
    • Education & Training
    • Compliance Reporting
    • Personnel Administration

    Finance & Accounting

    • Procedure To Pay
    • Order To Cash
    • Record To Report
    • Trend Tracking
    • Supply Chain Vendor Setup
    • Incentive Claims
    • Sales Orders
    • Collections
    • Report Generation

    IT Services

    • Installations
    • FTF
    • Server & Application Monitoring
    • E-mail Related Tasks
    • File Management
    • Batch Processing

    Supply Chain

    • Inventory Management
    • Demand & Supply Planning
    • Quote Invoice & Contract Management
    • Work Order Management
    • Freight Management
    • Returns Processing

    Contact Center

    • Customer Data Management
    • Customer Enquiry
    • Feedback & Survey
    • Escalation Management
    • CRM Updates
    • Information Verification

    Operation

    • Budgeting & Planning
    • Dashboard & Analytics
    • Data Migration & Management
    • Fraud Detection
    • Inventory Management
    • Staff Management

    Customer Success

    • Account Administration
    • Complaint Management
    • Customer Engagement Communications
    • Online Registration
    • Query Management
    • Request & Change Management

    Use Cases by Industries

    Banking & Financial Services
    • Account Opening & Closure
    • Accounts Payable and Receivable
    • Audit Reports
    • Cash Management and Forecasting
    • Compliance Management
    • Customer Onboarding
    • Investment Management
    • Know Your Customer (KYC
    • Foreign Exchange
    • Payment Reminders Follow Up
    • Same Day Funds Transfer
    • Receipt Processing
    • Cancellations/ Exchanges
    • Check-in and Check Out Process
    • Fare Filing
    • Feedback Systems
    • Guest Communications including Notifications, Alerts and Warning
    • Competitive Pricing, Demand Monitoring & Analytics
    • Order Processing and Payment Tracking
    • Ticketing
    • Invoice and Payment Processing
    • Room Reservations, Online Booking Management
    • Refund Processing
    • Customer Portal and ERP Integration
    • Driver Logs
    • Forecasting and Logistics Planning
    • Invoice Management
    • Order/Inventory Tracking
    • Proof of Delivery
    • Shipment Scheduling
    • Claims Data Extraction
    • Claims Management
    • Fraud Detection
    • Market and Competitive Analysis
    • Match to Issued Policy
    • New Account Set-up
    • Quotation Validation
    • Clinical Documentation
    • Insurance Processing
    • Member Management
    • Drug Registration
    • Insurance Processing
    • Risk Evaluation
    • Attendance Tracking
    • Automated Grading and Feedback
    • Calendar Management
    • Document/Library Indexing and Processing
    • Scholarship Applications
    • Student and Staff Onboarding and Exit
    • Enrollment, Class Scheduling and Course Registration
    Telecom
    • Customer account maintenance
    • Customer Onboarding/ Offboarding
    • Data Analysis
    • Proof of Delivery
    • Order configuration and processing
    • Porting and verifying customer information
    • Internet Application Management
    • Customer Communications including Alerts and Notifications
    • Catalogue Creation and Amendment
    • Billing, Order and Invoice Processing
    • Inventory and Product Control
    • Month-End Reporting
    • Product/SKU Categorization
    • Application Processing
    • Customer
    • Database Management
    • Data Conversion and Document Digitisation
    • Email Services
    • Quality Assurance:
    • Transaction, Order, Invoice Processing
    • Logistics and Dispatch
    • Contract Administration
    • Customer Communications including Letters, Alerts and Notifications
    • Competitive Pricing, Monitoring and Analytics
    • Facilities Management
    • Lease Management
    • Rent Accounting
    • Automated Customer Tracking and Response
    • Bill of Materials
    • Forecasting
    • Logistics Management
    • Remittance Processing
    • Testing and Quality Control
    • Research and Development
    • Advanced Controls, Data Acquisition
    • Bill of Materials
    • Contracts Administration
    • Customer Experience/ Satisfaction Monitoring
    • Dashboard & Analytics
    • Equipment Maintenance
    • Invoice Management
    • Safety Inspections
    • Building Inspection Verification & Management
    • Call center Optimization
    • Contract Governance and Regulatory Review
    • Dynamic Reporting & Dashboards
    • Immigration application & Processing
    • Passport Verification & Management
    • Record Management
    • Tax Compliance
    • Verification Process
    • Write Ofs, Debt recovery, Debt Management

    Types of Automation process

    By substituting these frequently labor-intensive processes with automation software, numerous advantages emerge, including cost reduction, heightened efficiency, and time savings – we’ll explore these benefits in detail later on.

     

    Business Process Management (BPM)

    BPM is a systematic approach to making an organization's workflow more effective, more efficient, and more capable of adapting to an ever-changing environment.

    Robotic Process Automation (RPA)

    RPA is the technology that allows anyone today to configure computer software, or a "robot" to emulate and integrate the actions of a human interacting within digital systems to execute a business process.

    BRM ( Business Rules Management )

    Business Rules Management (BRM) is a systematic approach to defining, deploying, monitoring, and maintaining the variety of decision logic that is used by operational systems within an organization.

    Artificial Intelligence (AI)

    AI is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning, reasoning, and self-correction.

    IA Products & Services

    Innovative RPA & AI Products

    Survey Bot

    Survey Bot engages with users to offer help, answer questions, and collect data/feedback.

    Object detection

    Object detection identifies and locates items in images or videos, like detecting a mask on a person's face.

    Face Recognition

    It recognizes or verifies a person from an image or video using AI to analyze facial textures and shapes for unique identification.

    Chatbots

    Conversational AI and pre-programmed chatbots assist customers via text or voice on websites and mobile devices.

    Exceptional RPA & AI Services

    Consulting Services

    We help identify automatable tasks and eliminate unnecessary efforts, offering solutions for your business challenges.

    Implementation

    After designing solutions, we assist organizations in implementing them using our team of RPA and AI experts.

    Support Services

    Survey Bot engages with users to offer help, answer questions, and collect data/feedback.

    Licensing

    Our solutions have license costs, but we've partnered with providers for simple availability and pricing.

    Why Choose Konverge Technologies as Your Intelligent Automation Partner?

    Intelligent automation is transforming the way businesses operate, enhancing efficiency, reducing costs, and boosting productivity. By automating repetitive tasks, intelligent automation strategies allow your team to focus on high-value activities. This not only increases efficiency but also leads to better decision-making through real-time insights and data analysis. Adopting intelligent automation helps you stay competitive and positions your business for sustained success.

    At Konverge Technologies, we excel in the field of intelligent automation. Our team comprises highly skilled and experienced professionals who specialize in implementing and managing intelligent automation solutions. We use state-of-the-art proprietary tools and technologies that have consistently delivered exceptional results for our clients.

    Our comprehensive range of services includes consultation, design, implementation, and ongoing support. We ensure that our clients have all the necessary resources to succeed with intelligent automation. Our impressive track record of successful projects and satisfied clients underscores our position as the top choice for intelligent automation services. By choosing Konverge Technologies, you are partnering with a leader dedicated to driving your business forward through innovation and efficiency.

    Intelligent Automation FAQ's

    Intelligent Automation combines artificial intelligence (AI), machine learning, and robotic process automation (RPA) to automate complex business processes. It goes beyond traditional automation by learning and adapting to new situations without human intervention.

    While traditional automation is rule-based and requires manual setup for each task, IA uses AI to learn from data and improve over time. This allows IA to handle unstructured data and make decisions in unpredictable environments.

    IA can significantly increase efficiency, reduce errors, and lower operational costs. It also frees up human employees to focus on more strategic tasks that require creativity and critical thinking.

    Yes, IA solutions are designed to be compatible with existing IT infrastructure and can be integrated with legacy systems as well as modern digital platforms.

    IA has a wide range of applications and can be tailored to suit the needs of various industries, including finance, healthcare, manufacturing, and more.

    IA solutions incorporate robust security measures to protect sensitive data and ensure compliance with industry regulations.

    The future of IA is promising, with advancements in AI and machine learning leading to even more sophisticated automation capabilities. IA is expected to become an integral part of business operations across industries.

    Have a query?

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