Leaders of Change

CASE STUDY

Automated Candidate onboarding and Offboarding Process

About Client

Client is a leading global provider of strategy (consulting), software, and managed services (outsourcing) solutions to procurement and supply chain

Problem

To build the RPA solution for activities carried out by IT department while onboarding and offboarding of an employee. This solution helps automating the tasks which are currently being performed manually by IT team.

Technology Used

Solution We Provided

  • Login and Reading tickets from ticketing portal for Onboarding and Offboarding using Web Automation.
  • Create new user profile in AD during onboarding process.
  • Disable user account in AD during offboarding process.
  • Allocation and deallocation of licenses on AZUR portal using Web Automation.
  • Sending User Joining Confirmation and scheduled for disabling via email using email Automation.
  • Enable User account after confirmation received by HR team through email.
  • VOIP number allocation and deallocation using Excel Automation.
  • Report creation and emailing on Daily, Weekly and Monthly basis.

Impact/Results

    • Enhanced Efficiency
    • Error Reduction
    • Improved Compliance
    • Enhanced User
    • Experience
      Resource Optimization
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