Industry: Insurance
Location: Mumbai, India
Company Size: 3000
The company was incorporated with the objective of providing retail, commercial, personal and rural insurance solutions to individuals and corporates to help them manage and mitigate risks.
The customer has been serving the customers by leveraging upon its global Insurance expertise in diverse classes of products.
The company has been actively involved in trying to reform work styles by, for example, expanding the scope of telecommuting work arrangements for all employees and allow personnel to work outside of the office. At this particular junction, the customer has made the decision to build a new concept branch office network capable of responding to digital transformation by leveraging changes in working styles, the cloud, and fat applications. As part of its secure base infrastructure project, the company rolled out Cisco’s Catalyst LAN switches and SD- WAN solutions.
The customer, explains the thought process behind it all. “Since nearly 10 years ago, the company has conducted business using wired LAN connections and desktop-style thin client terminals. However, the new terminal requirements, which came about as part of the work-style reform process, included items such as laptop PCs, wireless LAN, Internet connectivity directly from the terminals, etc. – requirements which were completely different from those that had been defined to date. We strongly felt an impending sense of danger if we did not consider new network solutions, as our present network, which had been built to cater to thin clients, would not be able to adequately respond to the newly defined requirements. We felt SD- WAN was one such possible solution for our problems.”
Cisco Software-Defined WAN (SD-WAN) is a solution that can create WANs using a variety of connectivity types, such as MPLS, Internet, and 4G LTE, and it also enhances the user experience as well as WAN deployment agility.
Several years ago, the customer, saw the need for a new network that served to enhance not only security but also usability.
“One thing we wanted to accomplish with the new branch office-level network was to create a network that could isolate data traffic per the business requirements and also guarantee stable operations when carrying out important workflows. We felt that using SD-WAN would allow us to quickly and efficiently achieve this goal,” explained the customer.
SD-WAN and Catalyst LAN switches deployment were executed simultaneously in order to revolutionize the branch-level network.
The main deciding factor behind selecting Cisco’s solutions was security.
“The single largest deciding factor was security,” said the customer. “One of the keys, underlying assumptions we had with respect to the new, to-be-built infrastructure was that it would be complete with over-the-top security features. Cisco develops its security solutions in-house, and it is also involved in service roll-out. The breadth and depth of this expertise far outstripped that of the competition. I think the fact that Cisco proactively presented security- related requirements for financial institutions during the consideration phase was another reason we eventually went with Cisco.”
Operation of a secure base infrastructure leveraging wired LANs and SD-WANs, and that is capable of isolating transmissions per applications, such as thin clients and Cisco WebEx®, commenced. The customer, comments that he truly felt the impact of the work that had been done when an update on his terminal following the network construction prompted a massive download. “Being able to isolate traffic with SD-WANs is most effective. There was zero impact on key processes during the update, and I didn’t even notice the download and installation until I saw on the log a few days later that the update had been completed.” There are plans over the next few months to roll out the same solution to all locations.
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