Leaders of Change

CASE STUDY

Outlook Add-in

About Client

Client is a global provider of solutions and services. Client has presence in IT, Networking.

Problem

In this process, a customize outlook add-in is developed to ease customer’s work. The solution is developed using open source capabilities.

Technology Used

Solution We Provided

Client receives multiple mails from various clients all around glob.
Add-in will read user’s inbox email data using Graph API.
These emails are analyzed and nudge is created for important emails to seek attention of business user.
While reading emails Add-in will read emails only from listed clients.
Minimum level of data is stored to ensure data security.

Impact/Results

Easy systems integration
Enhanced Customer Experience

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